Frequently Asked Questions

  • All appointments should be booked online at kdupontbodywork.janeapp.com/


    If
    you have a disability and need help booking, please email kdupontbodywork@gmail.com.

  • I have a 48-hour cancellation policy. Appointments canceled within 48 hours of the start time are subject to the full session fee.

    I do not charge for cancellations related to labor or birth-related emergencies (for you or for the partner/ support person booked for massage).

  • Yes. There are nine free parking spots in a small first-come, first-served lot to the left of the building. Please note that four spots have low clearance underneath the structure.

    Free street parking is also available. Just be mindful of street cleaning from 10am–2pm every 3rd and 4th Wednesday of the month.

  • You’re welcome to reach out with any questions prior to booking. Email: kdupontbodywork@gmail.com

  • Yes. The office has both steps and a wheelchair-accessible ramp to the entrance. The restroom includes a larger stall with space for wheelchairs and walkers.

  • Please arrive a few minutes before your scheduled start time. The building is locked, so I will meet you at the front door. I typically go to the entrance 5–10 minutes before your session and watch for your arrival. If you arrive more than 10 minutes early, I may still be preparing the room, so please wait outside and I’ll greet you shortly.

  • I accept credit cards and cash (please bring exact change if paying with cash).

  • Yes. Clients receive an emailed receipt after each session. If your insurance requires additional documentation, I can provide a superbill upon request.

  • I offer therapeutic, clinically informed bodywork for chronic pain, injury recovery, general maintenance, and specialized prenatal and postnatal massage. My work is grounded, slow, and methodical—addressing what’s happening in a specific area while also considering how it connects with and influences the rest of the body.

  • Yes. I am certified in Prenatal and Postnatal Massage Therapy and have been providing this work for nearly two decades. Prior to my committing full-time to my private practice in 2021, I spent many years at one of the Bay Area’s premier perinatal massage boutiques, where I deepened my expertise in supporting clients through pregnancy and postpartum recovery. You are in very safe and capable hands.

  • Most sessions are performed in a traditional massage format—you may undress to your comfort level, and you will be professionally draped with only the area being worked on exposed.

    First sessions and Prenatal massages are almost always in this traditional format.

    If we are doing more therapeutic work related to pain, injury recovery, or improving range of motion, I may advise you to bring athletic wear (shorts, sports bra, tank top) to future sessions so we can incorporate on- and off-table movement and decompression cupping techniques.

  • Yes. I support clients working through chronic pain, recurring flare-ups, acute injuries , and post-surgical recovery—helping you return to daily movement with greater ease and confidence.

  • How frequent someone should get massage is dependant on many variables like time, finances and goals. I am happy to discuss more specific recommendations after your first session, but below are some general guidelines and considerations.

    Therapeutic / General Maintenance

    • General wellness: every 4–6 weeks
    • Significant pain or targeted conditions: every 1–2 weeks, then spaced out as symptoms improve • Focused work needing more frequent attention can be done as 45 or 60 min. sessions

    Prenatal Massage

    • Early–mid pregnancy: every 4–6 weeks
    • Third trimester / 35+ weeks: weekly or as needed for comfort and labor prep

    Postnatal Massage

    • First 6-12 weeks postpartum: Receiving gentle, supportive work as your body heals can be an incredibly restorative addition to your recovery. If you can carve out some time to get a massage or two during this time you are crushing it! Much like sleep, take whatever you can get.

    • Ongoing recovery and maintenance: typically every 4–6 weeks